September 2009 Newsletter

 

In this Edition:



Greetings!

Plumbline is pleased to be the Premier Sponsor for the Dynamics SL User Group Fall Conference this year. I'll be attending the event next week, and look forward to the opportunity to meet with Dynamics SL customers and partners to learn what challenges are currently being faced, and what new solutions have been developed (or need to be).  I hope to see some of you there!

Best Regards,

Todd Michael
Director
Plumbline Solutions, Inc.
(419) 581-2973

Plumbline provides software engineering services for Microsoft Dynamics® Channel Partners and Microsoft Independent Software Vendors (ISVs). We offer software development, application support, technology and business process consulting, with a focus on delivering excellence and building lasting relationships. Our Microsoft Competencies include: Data Management Solutions, Information Worker Solutions, Microsoft Business Solutions, Small Business Specialist Community, Custom Development Solutions, Business Intelligence and SOA and Business Process.

Are Your Government Contractor Clients Using Dynamics SL to the Fullest?  
 

RSM McGladrey is a premier value added reseller focused on serving government contractors who use Microsoft Dynamics SL.  We partner with our clients in meeting both their internal and external reporting requirements that are critical to managing operations and projects as well as compliance reporting to various government agencies.

RSM McGladrey has developed a standard library of reports to address the specific and unique reporting requirements of government contractors.  These reports were developed in a format familiar to DCAA auditors, which may reduce the time and effort required from your internal staff to prepare these reports during audits.

These reports will also provide invaluable information related to managing your indirect cost allocations.  Analysis of your provisional and actual indirect rates and cost allocations by project is critical to understand your true project costs, and help your organization develop competitive bids for future contracts.

Included in the library of reports are various Incurred Cost Submission reports to include:  Schedule H Summary, Schedule H, Schedule H-1, Schedule I, Schedule K and Schedule O.     

In The CALIBRE Case Study, CALIBRE recently implemented RSM McGladrey’s report libraries. CALIBRE saved countless hours preparing their incurred cost submission reports to DCAA, improved management of their indirect costs, and provided the ability for their organization to collaborate on mission critical contract and project information through various project summaries and supporting reports.   

For more information about how RSM McGladrey’s Microsoft Dynamics SL professionals can help you meet your client’s federal contract reporting requirements, contact Tom Burtner at tom.burtner@rsmi.com, (703) 336-6417 or visit www.rsmmcgladrey.com/microsoft.

 

Error attempting to launch Dynamics SL

If you receive an “accessviolationexception” error while attempting to launch Dynamics SL, it may be due to a problem encountered after.NET 3.5 gets installed on a workstation which runs Dynamics SL 7.0 or 7.0 Service Pack 1.

Reported as bug 17220 by Microsoft, a hotfix has been made available on CustomerSource and PartnerSource for the Dynamics SL 7.0 Service Pack 1 version. The bug is also corrected in Dynamics SL 7.0 Service Pack 2 and Feature Pack 1. If applying the hotfix, it is important to note that it needs installed at both the server and on each workstation.


Unknown Server Error Using Report Scheduler in Business Portal

If you receive "GetReportOptions failed. Error info= <Server : Unknown server error>" when trying to use the Report Scheduler in Business Portal for Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1), you may need to reinstall the SL client. This error occurs if Business Portal is installed without first installing the Microsoft Dynamics SL client on the business portal server. If the Microsoft Dynamics SL client is not installed on the BP server or if the client is installed after installing BP, then the report scheduler page will not work. More details about this problem and resolution can be found on CustomerSource and PartnerSource.


Hot Keys for tabs not supported in SL 7.0


.NET, unlike VB6, does not support hot-keys on tabs (the underline letter for the tab). It could be done with special coding, but that extra work has not been done for the SL application, to the best of our knowledge.


Meaningful Marketing

By being obvious about the benefit customers will receive by using your products or services, your chance of sales can increase 75%!  Using broad, indirect marketing messaging is more likely than ever to be ignored, given the communication bombardment facing the work force today. Just like resumes need to quickly capture the interest of hiring personnel, your marketing materials need to have precise, overt messaging that customers can relate to quickly.

 

Mark your calendars for these upcoming events:


Dynamics User Group SL Fall Conference -
September 16-18, 2009
San Diego, CA

 

Microsoft Project Conference 2009 – September 14-17 in Phoenix, AZ

SharePoint Conference 2009 – October 19-22 in Las Vegas, NV


Windows 7 and Windows Server 2008 R2 Application Compatibility Training
This on-demand Microsoft training series for ISVs covers how to test an application for compatibility, new features, writing high-quality software and known causes of incompatibility.


 

Name:  Tracy Peterson

Background:  Tracy is the Contract Administrator for Plumbline Consulting. Previous work experience includes Technical Support Engineer and Team Lead for Solomon, Great Plains, Microsoft and Plumbline

Likes best about consulting:  Interacting with Partners and team members.  It’s rewarding to see satisfied customers and the wide variety of solutions that Plumbline offers.

Hobbies: 
Spending time with family and friends, scrapbooking, gardening and traveling.
 



EDI and XML Services

In these tougher economic times, companies are trying to automate as much work as possible to improve efficiencies and reduce costs.  We are seeing an increase in the number of customers adding the Dynamics SL EDI module. The EDI module automates electronic transmission of transactions with trading partners, speeding up the time to do business. 

At Plumbline, we offer services to coordinate the implementation and training for EDI, to help customers get full value out of the product more quickly.  Don’t fret if some of your trading partners require transactions in the newer XML format.  We have experience working with this more complex requirement too!

If you haven’t taken a look at the great EDI product for Dynamics SL yet, this fact sheet highlights the benefits.

Talk with your Dynamics Partner to see how the EDI module can offer specific improvements in your business.  If you have any advanced requirements, Plumbline Consulting can work with your Partner to streamline the implementation process to ensure your critical business needs are met.

 

Revised Support hours available for North America Fall/Winter 2009-2010

Microsoft Dynamics Support business hours:

Monday - Wednesday, & Friday, 8:00 A.M.- 8:00 P.M. Central time
Thursday, 10:00 A.M.- 8:00 P.M. Central time *
* Thursday, January 7th & 14th , 8:00 A.M- 8:00 P.M Central time.

Offices will be closed:

Thursday, November 26th for Thanksgiving, Friday, December 25th for Christmas, and Friday, January 1st for New Years Day.

Other holiday hours exceptions can be viewed here.

 

View a list of over 250 Microsoft Dynamics SL add-on products in one easy-to-search area by clicking here: Dynamics SL Add-On Solutions.

To profile your products  in our Dynamics SL Add-On Solutions Directory and gain greater visibility for your products or services, e-mail us or read the participation details.

If you already have your solutions profiled, please review your posting periodically and alert us if any updates are needed.

 



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