May 2009 Newsletter

 

In this Edition:



Congratulations to the SL ISVs that took advantage of the opportunity to highlight their solutions at Convergence 2009 in the ISV Showcase sessions. These sessions provided attendees with a glimpse of the many great add-on solutions developed for Dynamics SL. Ever since these sessions were introduced two years ago, they have been well received by Convergence attendees. The presentations are available for downloading if you would like to review the content.

One of the solutions presented in the session and at the SL Shared Booth is Plumbline's own Tour de Force
product. This solution was designed to help small-to-medium size companies better manage their sales processes, including project opportunities, pipeline management, sales activities and related email communications. Please see the Solution of the Month article below for more information about this exciting new solution.

Best Regards,


Todd Michael
Director
Plumbline Solutions, Inc.
(419) 581-2973

Plumbline provides software engineering services for Microsoft Dynamics® Channel Partners and Microsoft Independent Software Vendors (ISVs). We offer software development, application support, technology and business process consulting, with a focus on delivering excellence and building lasting relationships. Our Microsoft Competencies include: Data Management Solutions, Information Worker Solutions, Microsoft Business Solutions, Small Business Specialist Community, Custom Development Solutions and Business Intelligence.

Plumbline Introduces... Tour de Force

Tour de Force is a software application from Plumbline Consulting that combines Sales Force Automation (SFA) and Customer Relationship Management (CRM) functionality to provide companies with the ability to streamline and formalize their sales processes to ensure sales goals are met and solid business decisions are made.


The ability to track sales and project related opportunities, as well as the ability to see the sales, support and consulting activities associated for each customer, prospect, vendor or internal associate in one centralized area improves communication, as well as empowers your staff to provide exceptional service and helps your sales force sell more effectively. With a deeper understanding of what activities have already taken place, along with the actions and steps that need to take place in the future, your team will have a detailed history and insight of activities scheduled for each contact at their fingertips, whether in the office or working remotely.


Tour de Force provides seamless PDA compatibility for users working with wireless devices to connect to Microsoft Outlook®. Email messages, appointments, contacts and tasks can then be easily synchronized between Microsoft Outlook® and the Tour de Force database, providing global access to all system users.


Plumbline also offers a Business System Integration (BSI) product for Microsoft Dynamics® SL. The BSI Module connects your CRM/SFA data with your business system data, providing detailed analysis that allows users to easily compare sales goals with sales performance, identify focal selling points, opportunities, and more. This solution is designed to provide extensive data analytics and perform high level analysis on sales, profit, margin and unit sales starting at the company level, by using detailed data points within SL and Tour de Force. Users have the ability to perform greater detail analysis at the Region, Branch, Account, Salesperson, Product Group, Vendor, and Inventory Item levels. [Read More].

 

Microsoft Dynamics SL 7.0 Custom VBTools or Object Model Apps Fail To Open
If the correct .NET permissions are not setup on a custom VBTools or Object Model application, it may fail to open or crash upon opening.

Microsoft Dynamics SL Database Maintenance Unable to connect to SQL 2008
After applying Cumulative Update 3 for Microsoft SQL Server 2008, you are unable to connect to Microsoft SQL Server 2008 from Database Maintenance (98.290.00).

Using Microsoft Dynamics SL 7.0 SP1 with SQL Server 2008
Microsoft Dynamics SL Version 7.0 SP1 is supported on SQL Server 2008, but you will need to apply a few hot fixes and beware of a potential issue with the Database Maintenance screen.

Microsoft Dynamics SL 7.0 SP1 System Message 818 When Releasing Batches
A problem exists with a system hotfix that could cause a number of issues in version 7.0 SP1 when you don’t tab out of a field.

Using Microsoft Dynamics SL Business Portal with Internet Explorer 8.0
Internet Explorer 8.0 will work with Business Portal but it is recommended to view the Business Portal site in Compatibility Mode.

Mark your calendars for these upcoming events:

The Microsoft® 2009 Worldwide Partner Conference

WPC will be held in New Orleans, Louisiana on July 13–16, 2009.

Getting to Know the Dynamics SL User Group and the Value it Delivers to Your Customers 

On May 15th at 11:30 EST, the Dynamics SL User Group will be holding a panel-led webinar for partners and ISVs. The purpose of this call is to help you get to know the power of the User Group for both you and your clients. 

Did you know that the Users Group is a national group ran by the Users for the Users?  Although the group was originally founded by a Partner with a construction focus, it now has a national presence with members using every SL module offered by Microsoft. This is an opportunity for you to get to know the current and past presidents and how they derive value from the group.  Find out why their Partners encourage their involvement and other customers involvement in the group. Learn first-hand the value Microsoft sees in this group and why they asked the group to lead more than five sessions at the 2009 Convergence event.

This national user group meets annually for the benefit of the Dynamics SL community to learn from one another, influence the efforts of Microsoft’s Dynamics SL R&D team (with many one-on-one opportunities for direct input), share best practices, and more.  

Please RSVP to Carolyn Blaylock, cblaylock@leetechnologies.com, to receive the webinar call-in number and password. To learn more about the user group or to register for the fall event, please go to http://www.solomonusersgroup.com/.

The panel will be led by the following distinguished members of the SL community: [read more].


Dynamics SL User Group Fall Conference

September 16-18, 2009
San Diego, CA
Click Here for Details and to Register for the Fall Meeting!


Name: Karen Fiske

Background: Karen is a senior technical writer and editor on the Microsoft Dynamics SL Development team. Ten years ago she started with Solomon Software as a Technical Support engineer, mainly supporting FRx. It was during that time that she found an interest in technical writing. Since then, Karen has worked on documentation projects for Plumbline, Microsoft, Great Plains, and Solomon Software [read more].
 

The Convergence 2009 ISV Showcase Session presentations, presented on March 10th at Convergence, are now available for downloading. We will post the presentations presented on March 11th at Convergence on the Dynamics SL Add-On Solutions page once they are available. Last year's presentations are also posted on this page.

Convergence 2009 attendees can also view conference sessions on Virtual Convergence. (You will need your registration credentials to view concurrent session materials.)

Microsoft Dynamics SL March Payroll Tax Tables - Updated payroll tax tables are available to download for Microsoft Dynamics SL. This includes the updates needed for the "Making Work Pay" federal tax credit.


Thank you to those who provided recent feedback on how the Microsoft Pre-Sales and User Group Seminar Program has benefited your organization. As a result of your input, we hope to see funding for this program continued over the next year (stay tuned...). We have enjoyed working with you on these engagements!   

Access Plumbline Solutions' affiliate web page for a list of over 250 Microsoft Dynamics SL add-on products in one easy-to-search area: Dynamics SL Add-On Solutions.

Recent profiles added:

Plumbline Consulting is now offering Tour de Force, a combination SFA and CRM solution that streamlines the sales process.  See more details here.

DynamicsSource, offers a Fixed Assets, Consolidated Invoicing and a Notes solution.  To learn more, view their profile here.

To profile your products in our Dynamics SL Add-On Solutions Directory and gain greater visibility for your products or services, e-mail us or read the participation details.



If you have consultants in your organization that are not receiving the Plumbline Newsletter, please forward a copy of the newsletter to them and have them click on the "Subscribe me!" link in the email. Sign-up is also available on our website. We want to make sure we have these professionals “in the know” about the latest SL activities and ensure they have access to the monthly hints & tips.

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