Newsletter - February 2006

Exciting changes have arrived for Application Server and Business Portal in Microsoft Dynamics™ SL (formerly Microsoft® Business Solutions–Solomon) Release 6.5. 

In the past, you had to run Application Server on a dedicated computer that was locked behind a server room door to keep it secure. This was because locking the machine, allowing the computer Application Server was running on to go into “sleep mode,” or running Application Server over a  terminal server connection suspended the processing of submitted reports until the Application Server screen regained focus. 

In Microsoft Dynamics SL 6.5, this problem was solved. Application Server now lets you run the process using a locked system or a terminal server connection. And additional changes were made to resolve the memory locking issues you may have experienced in the past.

Improvements were also made in Business Portal, which now not only offers Intranet access, but also provides the option of Internet access to Microsoft Dynamics SL database information. This is a great feature if you are on the road and need access to your data.

   Looking for a third-party application or vertical solution that can be used with Microsoft Solomon or Microsoft Dynamics SL?

Take a look at Plumbline’s ISV Link Exchange for a list of add-on products. It is fast, friendly, and provides what you’re looking for.

If you would like us to add a link to your company’s Web site, contact Adam Lauth,
marketing@plumblinesolutions.com or by phone at 419-421-0270, extension 119.

If you find it difficult to attract and keep highly skilled Microsoft Solomon support personnel, Plumbline can help.

We offer superior customer care services for Microsoft Dynamics™ SL. Our tenured support staff is certified and has experience in releases from Solomon 2.06 through all current Microsoft Dynamics SL releases. We provide technical expertise in all Series: Financial Management, Distribution, E-Commerce, Project Management and Accounting, Field Service Management, and Analytics. In addition, we offer basic support for the Foundation Series and Business Portal in Microsoft Dynamics SL.

Support services are offered on a short-term or long-term basis and can be tailored to your unique needs. For more information, contact Todd Michael at 419-421-0270, extension 114, or toddmich@plumblinesolutions.com

At Plumbline Solutions, we value hearing from you, the Partner. Are there specific Hints and Tips, Solutions of the Month, or other information you would like to see in our monthly newsletter?  If so, please send your request to Adam Lauth at marketing@plumblinesolutions.com and we will do our best to fulfill them.

Plumbline Solutions provides software engineering services for Microsoft® Independent Software Vendors (ISV) and Microsoft Business Solutions (MBS) Channel Partners. We offer software development, application support, and technology consulting, with a dedicated focus on delivering excellence and building lasting relationships.

Partners, how often do you hear a client say that they need the ability to enter data one time and have it populate everything necessary within Microsoft Dynamics™ SL? Or a request to enter data remotely and then find out that “remotely” means the person is disconnected from Microsoft Dynamics SL?

We can assist you in creating a solution that captures data while the user is disconnected and then easily transmits it to a location for processing. We can help you develop solutions that support your customers' needs to increase productivity and profitability in a mobile environment. Microsoft® InfoPath® 2003 creates easy-to-use forms that capture the data and transmit it for processing, helping you connect the Information Worker to the information. Such solutions significantly reduce sales cycle time, timecard entry, and project accuracy.

For example, an order form created in InfoPath 2003 can be used to capture customer order information when an account manager is at a customer's office. Because the InfoPath form “remembers” the product information from the last time the account manager was connected to Microsoft Dynamics SL, errors in details such as product code or price are eliminated. The new order is saved within the form. When the account manager has access to an Internet connection, she sends the order to the head office in an e-mail message. The sales clerk opens the e-mail and with a single button-click, submits the order to the Microsoft Dynamics SL system. The order is processed. The sales clerk sends order status details back to the account manager, who now has all of the information she needs to follow up with the customer regarding their order. What might have taken days to accomplish is completed in a matter of hours with a custom solution created by Plumbline Solutions using InfoPath 2003 forms. The result is another satisfied customer!

The next step?

To see a demonstration of this InfoPath sample solution, just click here. Let Plumbline Solutions help you deliver an exciting InfoPath solution to your clients. 

For more information on how we can provide this custom solution, contact Sales toll free at 866-510-7826 or sales@plumblinesolutions.com.

Plumbline Unveils First Demo

In this edition of our monthly newsletter, we feature a product demonstration using Microsoft® InfoPath® to produce a powerful customer solution. This demonstration highlights Plumbline’s use of Microsoft technology to solve a real business challenge. In future editions, we will highlight how Plumbline was formed, along with some of our services, interviews with senior leaders, and additional software demos. Click here to check out InfoPath.

 

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Security Policy Changes

In Microsoft Dynamics™ SL (formerly Microsoft® Business Solutions–Solomon) Release 6.0 Service Pack 1, a new security policy was introduced. Beginning with this service pack, secure passwords are required for all users of the software. For security information, including guidelines for creating strong passwords, download the white paper “Security Guidelines for Microsoft Dynamcs SL”.

There are also security changes in the Microsoft Dynamics SL user rights area that affect the running of some processes in the Financial Management modules. If you plan to upgrade to Release 6.5 from an earlier release without first installing 6.0 Service Pack 1, review Microsoft Knowledge Base article 900640. This article lists the minimum user rights that are required to release various batches in the Financial Management modules. If you created group or user rights before upgrading to 5.5 Service Pack 4, 6.0 Service Pack 1, or 6.5, be sure to review the user rights after the upgrade to verify that everything will work properly going forward.

 

Name: Ed Barnett

Team: Application Development Consulting (ADC)

Role: Support Manager

Background: I started with Solomon Software in May 1996, working in the Support area. During my time with Solomon, Great Plains Software, and Microsoft, I held the positions of Support Engineer, Technical Mentor, Support Liaison, and Operations Manager. I started my current role as manager of the Plumbline Call Center on November 1. Prior to joining Solomon, I installed and provided service for electrical control systems of industrial heat treat furnaces. Additionally, up until the first of this year, I was the City Council President for Spencerville, Ohio, as well as the head of the Finance Committee. I served in that capacity for over seven years.

Likes best about consulting: What I like most about consulting is the variety of things that I have been able to do in the short time on the team. Each day is different, and there is always quite a bit to do.

Hobbies:  I enjoy watching and playing sports, especially football. I also really enjoy helping out with my children's after school activities.

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