Plumbline Now Offering GP Technical Support Services

Are your consultants constrained by incoming support calls? Do you want free up their time to pursue revenue-producing opportunities? Are you limited to the amount of support you can deliver to your customers? If so, you’re not alone! Plumbline Consulting is excited to announce that we now offer Dynamics GP technical support services, in addition to support for Dynamics SL.

We are currently handling customer telephone or email support for over16 Partner organizations. Some of the advantages of having Plumbline manage a help desk for your customers include: 

- If you need your consultants in the field working on sales opportunities and billable projects or simply find yourself short-staffed, let Plumbline Consulting handle your technical support calls on an as-needed basis.

- We keep you in the loop if challenges arise during complex support incidents. We also bring to your attention new opportunities that surface during technical support discussions, such as custom reports needed, upgrade assistance, a new module that would help meet your customer's growth needs, etc.

- Maintain secure customer relationships. You have the option of letting your customers know that their support will be provided by tenured industry experts, or we can deliver support as a transparent third-party resource.

- We have the expertise to provide high-quality, timely support, right now.

If outsourcing your Dynamics SL or GP technical support sounds like it may benefit your organization, we offer a variety a variety of support options. For more details, please review the Plumbline Consulting Support Brochure.  You can also email Todd Michael (or call him at 419-581-2973) to discuss options in more detail. We look forward to hearing from you!